Welcome to dmemories4u

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a Free 5x7 puzzle with your next order!

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Why Buy from us?

Ordering from us is EASY AND CONVENIENT

We specialise in providing you with easy and affordable gift ideas that you can purchase without having to leave home. This is especially helpful if you have children as you don’t have to drag them to the shops or try to distract them while you hide their present in a trolley. Puzzle prices start at just $4.85 but your friends and family will think they’re priceless.

Most importantly, imagine the “wow” factor when opening your unique and highly personal gift. It will be a talking point for years. And yes! We make 500 and 1000 piece puzzles perfect for special occasion birthdays, anniversaries, Christmas gifts, marriage proposals, the person that has everything, and puzzle enthusiasts.

OUR UNIQUE SERVICE

We guarantee our work. We regularly communicate with you and advise you about the picture you’ve chosen for your puzzle. If you’re image isn’t ideal for the puzzle you’ll know well before the end result. You always have the option to change the image so that it’s perfect for what you want.

We email you a proof of your puzzle for you to approve before production so that you have complete confidence in the quality of the end result. You get to visualise the actual product before you receive it and have the opportunity to make changes so that you are 100% happy. If for any reason you’re unhappy with the quality of the puzzle you receive, all you have to do is contact us and we’ll replace it at no cost to you .

Our products are of the highest quality.

• Our puzzles are made of 100% recycled puzzle board which is thicker than standard puzzles to ensure your pieces will be stronger.
• Puzzles are made within 1-2 business days from your confirmation.
• We laminate our puzzles with a beautiful glossy laminate which will bring out the stunning colours from your image and to avoid smudged/dull images..
• Our gift box is not only unique with Its magnetic lid but it is very thick and strong and looks fantastic.

What do you offer?

FREE – TEXT

FREE – EDITING to ensure your image is as clear and sharp as possible

FREE – PROOF to ensure that you are 100% happy with the end result.

FREE – CHANGESyou can request changes to text style and colour, Cropping etc.

We offer services you’d usually expect to pay for at no extra cost. This means that you don’t have to worry about the price adding up because of editing, including a few words, or making changes once you’ve proofed your puzzle. You can be certain from the outset that it suits your budget (no surprises) and that you’ll receive a beautifully edited image even if YOUR photo isn’t perfect.

What are your puzzles ideal for?

OUR PUZZLES MAKE AN IDEAL GIFT FOR MANY OCCASIONS

    • Jigsaw puzzles are ideal for many occasions, from birthdays, Mother’s and Father’s Day, anniversaries, corporate product launch and the list goes on…….
    • A jigsaw puzzle is ideal for wedding gifts for your guests. Imagine your guests surprise when they sit down at their tables waiting for you to arrive and they see a box with a photo of the bride and groom and when they open the box they see a 10 piece jigsaw puzzle in pieces. They can then put the puzzle together while they wait for you to arrive and at the end of the night they can take their keepsake wedding puzzle gift home with them. How cool is that!
    • A personalised jigsaw puzzle is a great gift for friends, family or a great Kris Kringle gift for staff.

What type of puzzles do you make?

We make puzzles made out of - Puzzle board 1.6mm thick

  (white board for invitation)

  (grey puzzle board for all other puzzles)

  Magnetic puzzles strong and thick (0.9mm thick)

What puzzle sizes do you offer?

We have 35 different puzzles sizes available

5x7 inch 48 piece puzzle

4x5 inch 54 piece confetti puzzle

5x7inch 30 piece puzzle

Small 4.5 x 6inch 16 piece map of Australia puzzle

5x7.5inch 12 piece puzzle

5x7.5inch Teddy Bear 14 piece puzzle

5x7.5inch Small heart shape 12 piece puzzle

6.8 x 8.7 inch 6 piece puzzle

8 x 10 inch 10 piece puzzle

8 x 10 inch 60 piece puzzle

A4 12 piece puzzle

A4 20 piece puzzle

A4 30 piece puzzle

A4 Continuous 48 piece puzzle

A4 Single Medium Heart shape 32 piece puzzle

A4 LOVE 71 piece puzzle

A4 88 piece puzzle

A3 35 piece puzzle

A3 50 piece puzzle

A3 60 piece puzzle

A3 Oval shape 66 piece puzzle

A3 Heart Shape 74 piece puzzle

A3 120 piece puzzle

A3 180 piece puzzle

Small Kids (curved edged) 8x10inch 12 piece  puzzle

Medium Kids (curved edged) 8x10inch 18 piece  puzzle

Large Kids (curved edged) 8x10inch 24 piece  puzzle

11x14inch 100 piece puzzle

10x20inch 200 piece puzzle

16x20inch 300 piece puzzle

17x19 inch 500 piece puzzle

20x30 100 piece poster size puzzle

20x30 1000 piece puzzle

What image resolution is required for each puzzle?

Ideally we require your image to be at least 1MB (1000KB) at 155 DPI

How can I check my photo resolution?

Select your image on your computer, right click, go down to Properties. Under General it will show you the file size.

What image formats do you accept?

We accept, JPEG, PSD, PDF, PNG, TIFF and RAW

What is the maximum image file size that I can upload?

10MB, Larger the file the longer it will take to upload.

I have no idea what to do or if my image is good enough quality, what do I do?

Simply go to our contacts page, email your image to us and we will check the quality of your image and let you know if it's suitable for your puzzle. 

Let us know which puzzle you're interested in and we will contact you.

How do I edit my image?

Select the puzzle size that you would like to order, upload your image, make sure your image covers every puzzle piece.

If you would like to add text please click on the add text icon and commence typing your text, you can also change the font style, colour and position the text anywhere on the image. Please note that you don't want the text too close to the edge as 4 mm will be cut off each side of the puzzle, we don't want your text to be cut in production.

If there's any issues with the text/proof we will contact you straight away.

What happens if my image doesn't cover every puzzle piece?

Select Clip art, you can select a background colour which will be in the background, your image will go over most of the background colour. For examples of this please go to our gallery page.

Alternatively you can submit a new image.

Can I use my children's drawing, company logo or my own design for my puzzle?

Yes you can, we accept digital or scanned images.

Can you edit my picture?

Yes we can. We will edit your image and email you a proof of your puzzle for your approval.

Can the colours differ from what I see on my screen and on the puzzle?

Yes the colours can appear different on your screen to the finally puzzle print.

Can I email you a collage that I have created myself?

Yes you can but please ensure that your dimensions are set to the correct size for that particular puzzle.

If I email you some images can you create the collage for me?

Yes we can. There is an additional charge of $10 per 5 images. We will edit each image to make them as clear and sharp as possible if required. We will then email you a proof for you to look over and approve before we commence making your puzzle.

What measurement should I use to create a collage of images?

Please take note of the millimeter (mm) dimensions of the puzzle you would like to order and make the layout size the same as the file size For Example if you would like to create a collage of images for a 1000 piece puzzle please make the file size 773mm x 510mm at 150 DPI

I don't know if my image is suitable? If I upload/email my image can you please check it for me?

Absolutely, please upload your image, please specify which puzzle you're interested in and we will email you to let you know if your image is suitable.

Can I post you a USB, CD or printed Image?

Yes you can, please contact us directly for details.

Do you accept images from the internet?

Yes you can but you will need to make sure that the image is not subject to copyright. You will also need to make sure that the file size is larger than 1MB, if you're unsure of the file size/quality you can email it through to us and will we check the quality for you.

Do you accept scanned images?

Yes we do. How do I scan the image? Please scan the image at 600 DPI and try to scan just the image not the whole area around the image as well. You should have a crop box that you can use to move to fit around your image then press scan.

At what resolution should I scan my image?

600 DPI would be ideal.

Will you notify me if my image is not suitable (low resolution) for my puzzle?

Yes we will email you and let you know.

Can the photo be in landscape/portrait?

Yes, although the heart shape puzzles would suit landscape.

Will the photo be printed on the puzzle box?

Yes the image would be printed on the box.

Can I add text to my photo?

Yes, you can add text to your image.

Do you offer discounts for bulk orders?

Yes, If you order multiple puzzles of the same size you will be eligible for the bulk order rate. For a quote on your bulk order price please email us directly with the quantity and puzzle size that you're interested in and we will email you a quote.

How do I place an order?

To learn how to place an order, simply go to the product page of the product you would like to order and follow the step by step instructions, you can also choose to view the video at the bottom of every product page

How can I pay for my order?

Payments can be made via PayPal or Direct Debit

Can I get the puzzle delivered to a different address than my own?

Absolutely. When filling out the order form please write the delivery address that you require the puzzle to be delivered to and we will post the puzzle directly to the recipient of the puzzle.

Are my personal details safe when ordering from your website?

Absolutely, all of your private information stays with us, we do not sell your information or pass on your information to anyone else.

How do I know when my puzzle has been shipped?

You will receive a confirmation email from us.

How can I redeem a discount voucher?

To redeem a discount voucher, simply create your puzzle and place your order, once you are redirected to the checkout you will have an option to enter your discount voucher in the Discount Codes section.

Will there be an invoice in my package?

No, there won't be any paperwork in your parcel.

Do you offer  your puzzles for fund raising purposes?

Yes we do, if you're from a school, kindergarten, child care centre, nursing home or any other community group we have a few fund raising options to suit your needs.

Please contact us for more information.

Can I cancel my order?

If we have not started making your puzzle, yes you can cancel your order.

Which countries do you deliver to?

Our postage charges are based on deliveries Australia wide, we can post your puzzle to any country, you will be invoiced for the additional postage charges once we receive the delivery address for your puzzle.

Can you gift wrap the puzzle?

Yes we offer gift wrapping, you can select gift wrapping when in check out .

What is the cost of postage?

The delivery charges vary depending  on the quantity of puzzles you have ordered.

1 x small 5x7Inch puzzle is $2.00

1 x small puzzle which is sent in a small box is $10.00

1 x Large puzzle which is sent in a large box is $12.00

How long till I receive my puzzle?

Once we receive your confirmation to process with your order your puzzle will be posted within 1-2 business days. We currently use Australia Post satchels and Couriers Please satchels for our deliveries.

Which company delivers my puzzle?

We currently use Australia Post and Couriers Please, depending on location.

Can I track my order once it is shipped?

Yes you can, if you require your tracking number please email us.

What should I do if I receive a damaged product?

Please contact us immediately.

If I require my puzzle urgently can you rush it through?

Yes we can. We offer standard delivery and express post, if you require urgent delivery please let us know when you place your order.

My puzzle hasn't arrived, What should I do?

If Australia Post have tried to deliver your parcel but no one was home they will take your puzzle to your local post office for you to collect. If you have checked with your local office and they do not have your puzzle please contact us.

How do I select express post?

On the shopping cart page scroll to, Estimate Shipping Tax, Enter your State, post code and click on Get A Quote. Alternatively you can also select express post on the check out page.